We don’t really believe in resolutions, but we’re all for reflections, and as we wrote this list of things we’d like to accomplish in 2014, we realized it was something we could share with all of you.
You told us you liked the posts on the design of The Guide’s Pack and Founder’s Briefcase and we hear you; we want to work on more posts for more bags that explain the thought that goes into each pocket, each seam.
– Our Awesome Crew
This is something we work on/think about a lot — we’ve got one of the best crews in the business, from design to production to customer service to shipping, and we want to make sure they know they’re that great. We came up with (what we think) were some good ways of showing our appreciation in 2013 (better benefits, raises, more lunch parties) but we want to top that in 2014. One idea: a monitor/tv where in which your tweets and photos and posts complimenting our crew and the fine bags they make scroll past.
– More efficient
As you well know, our bags are often on backorder (demand is greater than production). We think with a few small tweaks (mostly, looking at how things work and stripping away the unnecessary stuff) we can get even more efficient and be able to make even more bags, as we continue to hire more/add to our Seattle factory crew.
– What’s Fun, What’s Not
A rule we often use around here: if we’re having fun doing X, great. If it’s a drag, why is it a drag? Maybe it’s something we shouldn’t be doing. Or, maybe it’s something someone else would be way better at, and we could hire that person to do that thing. Always a good rule to reassess with.