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Recognition for Our Crew from Henrietta

Thank you to all the hands and hearts that went into repairing my bag for me. I love this bag so much. I wear it everyday no matter where I go. Without it my entire body rhythm was off.

I am proud to know that hard working people make and repair bags that they take pride in. So everyone – mail handlers, admins, folks that sew, wash, fold, package, add handles, sweep the factory floor, clean the break room, pay the light bill, show kindness to co-workers, to all of you I salute you.

most sincerely,
Henrietta

The above was sent to factorycrew@tombihn.com

As one might expect, we include a receipt with each bag that we ship from our Seattle factory. On the back of the receipt is the usual useful info plus the following invitation:

Appreciating the fine workmanship of your new bag? Feeling inspired to recognize the talented folks responsible? Here’s your direct line to our production team: factorycrew@tombihn.com

We read emails sent to factorycrew@tombihn.com to everyone at our monthly company meetings. It means a lot to us to be recognized for our efforts: thank you. Know too that it’s something we pay forward in our own day-to-day lives.

News Briefs

The Synapse 19 is back in-stock and ready to ship in all colors. Yeoman Duffels and Tri-Stars, too.

We’ve retired Canyon 210d ballistic nylon and Carbon Aether. See a list of bags still available in these two colors and fabrics here.

We’ve decided to retire the Night Flight Travel Duffel. Read all about it here.

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